🛡️ xbaii — Safe Gaming Commitment

Responsible Gaming —
Your Protection, Our Commitment

xbaii believes gaming is for entertainment only. We are committed to ensuring the mental well-being and financial safety of every player. For adults aged 21 and above only.

Our Protection Tools

To ensure responsible gaming on the xbaii platform, we provide a number of effective tools and features. Using these tools, you can keep full control of your own gaming activity.

Deposit Limit

Set a limit on how much you deposit daily, weekly, or monthly. Once a limit is set it takes effect immediately and keeps your budget protected.

Self-Exclusion

If you feel you need a temporary break from gaming, choose the self-exclusion option. Your account will be locked automatically for a set period of time.

Time-Out Feature

Use the time-out option to avoid gaming for long stretches at a time. You can take a break ranging from 24 hours up to several weeks.

Bet Limit Setting

Decide in advance the maximum amount you will wager per session or per round. This protects you from spending beyond your plan.

Gaming History Review

View a detailed record of all your gaming activity at any time. Analyse your deposits, withdrawals, and bets and make decisions for yourself.

24/7 Support Centre

If you run into any problem at any time, contact our Bengali-language live chat support team. We are always ready to be there for you.

21+

Age Restriction: 21 and above only

The age limit for participating at xbaii is strictly enforced. Only adults aged 21 or above may game or bet on this platform. Account registration by minors is strictly prohibited.

We carry out an age verification process at the time of registration. Additional identification may be requested in suspicious cases. If there are minors in your household, keep your account secure from them — use a strong password and keep your login details private.

If you believe a minor is attempting to access this platform, notify our support team immediately.

Warning Signs of Problematic Gaming

When gaming goes beyond entertainment and becomes a problem, certain common signs appear. If any of the signs below are visible in you or someone close to you, it is important to act quickly.

If it feels like a problem, contact our 24/7 live chat today or email us: [email protected]

Feeling a repeated urge to keep betting in order to recover lost money, and spending more and more in an attempt to chase losses.

Spending far more time gaming than planned and being unable to stop even when you want to.

Spending household money or savings on gaming, taking out loans, or borrowing money from others.

Hiding your gaming activity from family, friends, or colleagues and giving false information.

Feeling restless, anxious, or irritable when unable to game, and relying on gaming for mental relief.

Neglecting work, studies, or family responsibilities and prioritising gaming instead.

How to Set Limits

Activating the responsible gaming tools on your account is very straightforward. Follow the steps below.

01

Log In

Access your xbaii account and go to the profile section.

02

Open Settings

Find the "Responsible Gaming" option.

03

Choose a Limit

Select from deposit limit, bet limit, or time-out — whatever suits your needs.

04

Confirm

Save the changes. The limit will take effect immediately.

Need help? If you have any trouble setting limits, get assistance in Bengali through our live chat. Our support team is always ready to help with self-exclusion too.

xbaii's Commitment to Responsible Gaming

xbaii believes gaming is purely an entertainment activity — it should never be a financial solution or a way to relieve stress. We are committed to the long-term well-being of every player.

  • Encouraging every player to use responsible gaming tools
  • Strictly preventing minors from accessing the platform
  • Providing immediate support when signs of possible addiction are identified
  • Creating a trustworthy environment through fair play and transparency
  • Placing the player's interests as the highest priority in all circumstances
  • Keeping financial information secure through SSL encryption and safe payment methods

Self-Exclusion in Detail

Self-exclusion is a step where you voluntarily deactivate your own account for a set period of time. This period can range from a few days up to a longer term.

While self-exclusion is active, you will not be able to log in, make any deposits, or place any bets. No promotional emails will be sent during this time either.

Please note: once self-exclusion begins, it cannot be cancelled before the set period ends. It is designed this way for your own protection. Contact our support team directly to request self-exclusion.

How Deposit Limits Work

Using the deposit limit feature, you can set the maximum amount that can be deposited into your account per day, per week, or per month. The minimum deposit amount at xbaii is ৳100.

Once a limit is lowered it takes effect immediately. However, if you want to raise a limit you will need to wait a set period — this prevents the tendency to deposit more in an impulsive moment.

Your current limit can be viewed at any time from your profile settings. If you need help setting a limit, our support team is always ready.

Responsible Gaming FAQ

Here are answers to the questions players most commonly ask about responsible gaming.

No, activating self-exclusion keeps your account balance completely safe. Once the exclusion period ends, you can withdraw as normal. Contact our support team for more details.

Yes, when you lower a deposit limit it takes effect immediately. However, increasing a limit involves a reflection period so you can be sure it is the right decision.

Contact us in Bengali via xbaii's 24/7 live chat or by emailing [email protected]. Our trained support team will help you activate self-exclusion or take other supportive steps. Remember, asking for help is a sign of strength.

A time-out is generally for a short break — such as 24 hours to a few weeks. Self-exclusion is longer-term and stricter — once activated it cannot be reversed before the set period ends. Choose the option that suits your situation.

Let us know immediately via email at [email protected] or through live chat. We will investigate the account and take the necessary steps. Protecting minors is one of our highest priorities.

The minimum withdrawal amount is ৳500. Withdrawals are usually completed within 30 minutes to 3 hours. You can withdraw via bKash, Nagad, Rocket, Upay, and bank transfer.

Enjoy Entertainment — Responsibly

Every game at xbaii is built for entertainment. Play as you prefer on our platform and get support whenever you need it.